The BMC is changing how we collect Direct Debit payments
No action is needed. We're making a small administrative change to how your membership Direct Debit payments are processed. The article below aims to reassure you that this change won’t affect your membership.
To improve the way we manage Direct Debit collections, the BMC is changing the bank we use to process Direct Debit payments. This change only affects the way your payment is collected. Your membership, payment amount, payment date and member benefits will all stay exactly the same.
The only difference you may notice is that:
- The payee field on you bank statement currently says either: Re British Mountaineer or IB Re BMC depending on how your bank displays service users and this will change once we transfer to our new direct debit service user number.
- You will receive a direct email confirming the change.
- Your bank may contact you to let you know your old Direct Debit has been cancelled and a new one created
As a BMC member, you do not need to take any action and your payments will continue to come to the BMC exactly as before.
Frequently Asked Questions
Do I need to do anything?
No.
Will my membership or Travel Insurance policy be interrupted?
No, your membership, benefits and any active Travel Insurance policies will remain the same.
Will my payment amount, payment date or frequency change?
No.
Will I be charged twice and is the old Direct Debit still active?
No.
Will I receive communications from my bank regarding the change?
You may also receive correspondence from your bank informing you that your direct debit has been cancelled, and/or that a new direct debit has been set up.
What should I do if I have questions?
Contact the BMC at office@thebmc.co.uk or on 0161 445 6111