Although this seems to be a tragic accident, I agree with the previous comment with regards to encouraging complacency. I have visited the Warehouse only once but only for a couple of hours. I left early, shocked at what I had witnessed. The place stinks of complacency. I had climbers and instructors stepping on my rope as they casually walked underneath the climber I was belaying, with no regard to what could happen if he fell. When the instructor did it, I asked him to be more careful and I was looked at as if I was something he had stepped in. An accident had happened while I was there, with an ambulance being called to help a girl who had fallen, though I do not know how it happened. I complained to the instructor in charge, only to be offered free drinks in reply. I hate to take part in this blame culture society we now live in, but the place made me feel genuinely uncomfortable. Perhaps the climber had grown complacent? I have never commented on an article before, but such was the feeling I had when I heard of this man's death I could not fight the urge to speak out. For me, a fairly experienced climber to feel uncomfortable at an indoor climbing wall (to the extent that I left after a couple of hours) must say something? The manager was not available on the day so I spoke with the instructor in charge. The manager called me the day after and left a message saying he would call me later, but never did.