Following the latest advice from the government, the BMC office in Manchester is temporarily closing from 5pm on Tuesday 24 March. We'll be back as soon as we can - until then stay safe.
With all our staff working from home, we are operating as normal across many areas. However, some aspects of the BMC’s work have changed.
You can still buy BMC Travel Insurance but remember that it will not cover any claim in any way caused by or resulting from Covid-19 claims.
Travel Insurance claims
Find out how to claim here. Our claims helpline is open as normal. Call 01623 631 331 or email firstname.lastname@example.org
Travel Insurance emergencies
The 24-hour Intana Global Line is open as normal: +44 20 7902 7405
Our online membership is open as normal. But if you’re a new member then we won’t be able to send you a joining pack at the moment.
The BMC shop is now shut.
How to contact us
It’s not currently possible to phone the BMC office, but you can email our staff if you have a specialist question.
If you have an urgent question about any aspect of your BMC membership or insurance, then please email email@example.com. This address is being monitored by BMC staff as normal, although please bear with us as we will be giving priority to the most urgent issues.
Can I go climbing and hill walking?
The BMC and mountain rescue teams advise all climbers, hill walkers and mountaineers to stay in their home area and put all climbing and hill walking on hold.
More FAQs about the BMC and Covid-19
🌳 Can I start climbing / hillwalking? Yes, but be cautious in your actions, respectful of local communities and vigilant in avoiding transmitting the virus. Read our latest advice for July here and for the general return to climbing here
🌳 What's the situation in Wales? Read the full July update here
😷 When and how will the walls reopen? Read the ABC's advice for walls and watch their live update here
🚗 What have the BMC access team been doing during this time? Read on
📜 Will the BMC keep running smoothly? Read more or watch our weekly live updates from our CEO
🏡 Do you have any advice for clubs and huts? The latest club huts update and all you need to know
⛰️ Which BMC events are cancelled? Take a look at our calendar
✈️ I've got a travel insurance question Get your answers
🛒 Is the BMC shop open? Yes - we officially reopened at the start of July!
We hope you stay safe during this unwanted adventure and let's come together as a community to help and support each other.
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