To make a claim: for policies bought after 17th January 2011

Since 17th January 2011, BMC Insurance policies are underwritten by ACE. For all claims, claims queries and requests for claim forms contact:

For Medical Emergencies Abroad

All BMC overseas policies are backed by a 24-hour medical assistance helpline to put you in touch with expert assistance when you need it most. Experienced assistance co-ordinators will deal with your call and co-ordinate local support in the country you have visited.

+44 20 7173 7933 (for real medical emergencies only)

Heading to a remote area?

Rescue from remote areas will be helped if you have left details of your itinerary and insurance with a responsible contact at home. In the event of an emergency in areas where no formal mountain rescue exists, these details should be sent to the British High Commission or Embassy – in case a military helicopter is required. We can also hold this information for you – please let us know.

To make a claim: for policies bought before 17th January 2011

If you bought your BMC insurance policy before 17th January 2011, your insurance is underwritten by Fortis Insurance Ltd. For all claims, claims queries and requests, contact the Fortis claims line:

For medical emergencies abroad please contact Assistance International on +44 23 8064 4633 (real medical emergencies only)